Acceptance of These Terms
By accessing or using DriveLog, you agree to these Terms of Service. If you do not agree, you must not use the platform.
Our Service
DriveLog is a software platform for driving schools to manage learner records, lesson records, booking details, audit-ready compliance records, and related operational workflows.
- Student registration and record keeping
- Lesson and test booking management
- Uploaded booking confirmation storage
- Google Calendar and Google Contacts integrations
- WhatsApp Business Platform integration for customer enquiries, lead follow-up, booking support, and message audit records
- Audit and compliance support for participating driving schools
Eligibility
You may use DriveLog only if you are legally permitted to do so. If you use DriveLog on behalf of a driving school or business, you confirm that you are authorised to act on its behalf.
Accounts and Access
Instructor access to DriveLog may require authentication through supported sign-in methods, including Google Sign-In.
- You are responsible for maintaining the security of your account
- You must not share access credentials in an unsafe manner
- You are responsible for activities that occur under your account
- You must notify us promptly if you suspect unauthorised access
Google Integrations
Where enabled, DriveLog uses Google APIs to support instructor workflows, including calendar event creation and contact saving. These integrations are used only for the functions clearly described in our Privacy Policy.
WhatsApp Business Platform Integration
Where enabled, DriveLog may allow a driving school or authorised business owner to connect a WhatsApp Business account to DriveLog.
The integration may allow DriveLog to:
- receive customer WhatsApp messages sent to the connected business
- display and organise WhatsApp conversations inside DriveLog
- send customer-service, booking, reminder, and support replies through WhatsApp Business Platform
- receive message delivery/read/error status events
- support WhatsApp Business App and Cloud API coexistence where enabled by Meta and authorised by the business
- store audit logs needed for troubleshooting, compliance, and security
You confirm that you are authorised to connect the relevant WhatsApp Business account and phone number to DriveLog.
You are responsible for:
- ensuring that your use of WhatsApp messaging complies with WhatsApp and Meta policies
- obtaining any required consent from customers before sending business-initiated messages
- using approved message templates where required
- avoiding spam, harassment, misleading content, or unlawful messaging
- promptly disconnecting the integration if you are no longer authorised to use that WhatsApp Business account or phone number
User Responsibilities
You agree not to misuse DriveLog. You must ensure that information entered into the platform is accurate and lawful to collect and store.
- Do not upload false, misleading, or unlawful information
- Do not attempt to access another school’s data
- Do not interfere with platform security or availability
- Do not use DriveLog for spam, abuse, or unrelated marketing
- You must not use DriveLog or WhatsApp integrations to send spam, unlawful marketing, misleading messages, abusive messages, or messages to people who have not consented where consent is required
Data and Privacy
Your use of DriveLog is also governed by our Privacy Policy. By using the platform, you acknowledge that personal information may be collected, stored, and processed as described there.
WhatsApp-related data is handled as described in the DriveLog Privacy Policy. DriveLog does not sell WhatsApp or Meta Platform Data and does not use it for unrelated advertising.
Service Availability
We aim to keep DriveLog available and reliable, but we do not guarantee uninterrupted or error-free service. Maintenance, outages, third-party service failures, or security events may affect availability from time to time.
Fees and Billing
Where paid plans apply, the relevant pricing, subscription terms, and billing arrangements will be communicated separately within the platform or by direct agreement. Unless otherwise stated, fees are non-refundable once a billing period has started.
If you are not yet charging for DriveLog, you can keep this section as-is for now.
Intellectual Property
DriveLog, including its software, design, branding, workflows, and content, is owned by or licensed to DriveLog / DRIVE LOG AUSTRALIA and is protected by applicable intellectual property laws.
You receive a limited right to use the platform for its intended business purpose. You do not receive ownership of the software or underlying intellectual property.
Liability
To the maximum extent permitted by law, DriveLog is provided on an “as is” and “as available” basis. We are not liable for indirect, incidental, special, or consequential loss arising from use of the platform.
You remain responsible for how you use DriveLog in your own business operations, including any regulatory or record-keeping obligations that apply to your driving school.
Suspension and Termination
We may suspend or terminate access if you breach these Terms, misuse the platform, create security risk, or use DriveLog unlawfully. You may stop using DriveLog at any time.
We may suspend or disconnect a WhatsApp integration if required by Meta/WhatsApp, if permissions are revoked, if account access becomes invalid, or if we reasonably believe continued use may breach law, platform policy, or customer privacy.
Changes to These Terms
We may update these Terms from time to time. The latest version will be posted on this page with an updated effective date. Continued use of DriveLog after changes take effect means you accept the revised Terms.
Governing Law
These Terms are governed by the laws of New South Wales, Australia. Any disputes arising in connection with DriveLog will be subject to the courts of New South Wales, unless applicable law requires otherwise.
Contact Us
For questions about these Terms of Service: